AMARQUEZ Agency is a successful full-service website design agency founded by Aaron Marquez. Spending many years working in the graphic and print design space, Aaron found his passion in website design and client success after a family member requested his help on a family restaurant project; leading him to open the AMARQUEZ Agency in 2011.
The team at AMARQUEZ help bring your website design ideas to life and continue with you afterwards as your partner helping to manage your website long term. Nearly a decade later, Aaron and his team have over 300 client success stories and growing.
I think I connected so well with BigScoots because you are focused on creating a great product but also on taking care of your clients, it isn’t all about making a profit.
AMARQUEZ Needed Reliable Performance And Control
Over the decade that AMARQUEZ has been in business they have worked with most of the leading hosting providers in the industry.
“We have tried so many hosting providers. Everyone from WP Engine, Flywheel, Kinsta, Pantheon, everybody. But we were always unhappy.”
After several unsuccessful experiences with managed hosting providers, Aaron opted for an unmanaged service.
“We experimented with a less managed host, but ultimately decided that we needed a team to support us when needed.”
While with the unmanaged host, Aaron and his team realized they needed the support and performance a premium managed hosting provider offered, but also the flexibility and access his business needed to be hands on with his clients.
“Performance was the main reason we left our last provider. The performance on our website’s was very slow, and we couldn’t really do much to improve it as our previous host had a very limited structure on our server.”
Without any improvement on performance, Aaron began his search for a new hosting provider.
The Transition To BigScoots
Aaron discovered BigScoots on a blog roundup featuring some of the fastest hosting providers in the industry, which eventually led him to our comparison page.
After a conversation with Scott, CEO and Co-Founder of BigScoots, Aaron decided to take the leap.
We performed a substantial migration for AMARQUEZ, consisting of 50 websites . We assigned a dedicated migration manager to the AMARQUEZ move to so they had a single point of contact throughout their intricate transition. The migration was an entirely seamless process over a two-week period and as requested by Aaron, were done in order of priority.
“I decided not to tell my clients that we were moving hosting providers as I didn’t want to generate any alarms. There was zero downtime and zero interruption . For the amount of sites we had to move, BigScoots made it so smooth.”
AMARQUEZ has been with BigScoots since February 2020, and has since grown into over 250 WordPress sites, all hosted on a fully managed, physically dedicated enterprise server that is purpose built for WordPress performance and security with BigScoots.
Moving to BigScoots, the biggest improvement we have found is with performance and the entire value package. The support, the experience. We love that you have created a solution that works for us, with a custom server that supports all sizes of sites we work with. The value is definitely there.
AMARQUEZ Found Top-Notch Support
“Most of the BigScoots team knows me by now. The responses I get from everyone are so quick. Every question I have is answered within minutes. I don’t even worry about it anymore, I just know it’s going to get answered and resolved right away.”
AMARQUEZ is scaling and depend on us to handle everything behind the scenes so they can focus squarely on the success of their client’s websites. BigScoots needs to be quick to resolve any active issues but also catch potential problems proactively before they become impactful.
“I never have to worry whether it is a weekend or an evening. I have submitted support tickets at midnight and I still get the same quick responses and level of support at all hours.”
AMARQUEZ Found The Performance They Were Looking For With BigScoots
AMARQUEZ just as many agencies do, chose to keep their migration quiet to avoid alarm bells coming in from their clients. Once the migration process had been completed, Aaron had several clients reach out noting a performance and speed improvement, while unaware any migration had occurred.
AMARQUEZ recently launched their new agency website and stated “our developers couldn’t be happier, there haven’t been any issues and the performance has been great.”
“We haven’t had a single incident since our move to BigScoots, and our performance has only gotten better.”
Upon completing a random GT Metrix test on one of their client’s websites post-migration, Aaron had discovered the site was a substantial 15 MB. “But you couldn’t even tell, the site was still loading so fast. Which definitely speaks to the performance of our custom server with BigScoots. It didn’t slow down at all.“
I can’t think of a single negative thing to say, or anything that I’d suggest improving upon, and I really mean that. One of the things I enjoy most is that I feel like I have a dedicated team just for me. Any time I have an issue I know you are going to handle it. I’m not worried about security, speed, or downtime. I have a solid partner in hosting, and knowing we have the ability to grow and that you have the ability to work with servers that are adequate for our needs is huge.
AMARQUEZ And The BigScoots WordPress Optimized (WPO) Portal
“There was a slight learning curve to get used to the WPO Portal but, that would occur with any new dashboard. You offer so many more control options within the portal, and you have made it, in my opinion, as simple as it possibly could be. It loads quickly and it is very easy to access everything we need.”
Our WordPress Optimized Portal (WPO) makes it easy to manage your WordPress website. You can submit a support ticket directly to our 24/7 ~5 minute response time expert support team, access automated staging, collaborate with your team, access your managed backups that are stored off-server, add redirects and new sites, adjust DNS and much more!
“I restored a backup recently and was shocked at how quickly it restored – it was only a matter of seconds!”
Ready to get started? Check out our Fully Managed WordPress hosting services, here.
Interested in hearing some more success stories first? Check out how Well Plated “found an undeniable confidence to grow” with BigScoots or how Her View From Home “found all the right answers” with BigScoots.