Succulents and Sunshine, a thriving WordPress blog that all began with an experiment of three small succulents on a windowsill. It was 2011 on a dark and gloomy day during the winter in Utah when the creator behind Succulents and Sunshine (Cassidy) decided to take a trip to a nursery to brighten up her apartment. With limited information available online guiding new-found-succulent-lovers how to grow their succulents in a colder climate, the idea for Succulents and Sunshine was born.
Fast forward to 2019, Succulents and Sunshine has grown more than Cassidy and her team could have ever imagined. What started as a small project to showcase her interest in succulents has turned into a flourishing career. Succulents and Sunshine is all about what it takes to keep your succulents alive, learning how to get started, and everything in between!
It was almost too good to be true. I knew I’d be with BigScoots forever!
Moving Succulents and Sunshine Over to BigScoots
“I started on a shared host, like I am sure many bloggers do. I wouldn’t say I had a bad experience before BigScoots, but I knew I needed to switch as my site continued to get bigger in order to increase site speed and to help with my search rankings.”
Succulents and Sunshine was beginning to experience some growing pains. After learning how to leverage Google, on top of developing e-books, succulent how-to courses, a succulent lovers club, along with ad revenue, the requirement for 24/7 management and support became that much more important.
“After doing some research, I had found Linode, which I found to be a very fast hosting service but it was beyond my technical capabilities. I knew I wouldn’t be able to manage it the way I needed to.”
Within the 3 years they spent hosting with Linode, their site was running smoothly and quickly. So, what was it that kick-started the search for a new hosting company?
“Linode is not a managed provider, so the hired hand “I had was only one person so, if he ever went out of the town, I was stuck! If things went wrong, or my site went down, I had a tendency to try and fix things myself, which ended up making things more complicated!”
Succulents and Sunshine Needed Top-Notch Customer Service and Reliability
“I knew there must be another company that could give me the same speed but with better reliability and customer service.”
Cassidy was right! There is another hosting company that can provide the same (if not better) speed, but with more reliability and top-notch customer service.
With the help of some fellow bloggers in Facebook community groups, and the amazing folks over at iMark Interactive, BigScoots had officially grabbed the attention of Succulents and Sunshine.
Ultimately, it was a very informative and in-depth phone conversation with CEO and Co-Founder of BigScoots, Scott, that had won Cassidy over.
“Scott took the time to speak with me for over an hour about what Succulents and Sunshine would need in order to improve site speed and performance, without even knowing if I was actually going to move to BigScoots. I immediately felt taken care of and had gained so much knowledge from our conversation. I joined BigScoots on the spot!”
After taking everything into consideration, BigScoots had won over its competitors due to its top-notch customer service, 24/7 fully hands-on management and support, proactive site monitoring and reliability.
“It was on a Friday, too. The worst day of the week to start something like this. But by Monday morning, Succulents and Sunshine was all switched over and running so smoothly, and there weren’t any hiccups. It was almost too good to be true. At that point I knew we’d be with BigScoots forever!”
During the migration process, not only was Succulents and Sunshine moved over to BigScoots, 8 of their other active sites were migrated. Within a matter of 2 days, 9 sites were migrated over to the servers at BigScoots. Each, experiencing an entirely seamless migration with absolutely zero downtime.
“All I did was provide my login details and that was it. Compared to any other hosting company I have encountered, it was really nice. I feel like I don’t do any work with BigScoots, and that’s the way it should be!”
Succulents and Sunshine Experienced a Change in Workflow and a New Found Trust
“I was always hesitant to contact my previous hosting manager about something – which is why I tried to figure it out myself. That has changed in the sense that I just email BigScoots for anything that I need taken care of.”
Our WordPress Optimized Portal (WPO) makes it easier than ever to get in contact with us. In a matter of a couple clicks within the portal, you can submit a support ticket directly to our 24/7 support team – and if you’re up for it, we have an ever growing list of features within our WPO portal allowing for automated staging, easy to access managed backups, redirects, DNS and more!
“For a while we had 1 or 2 tickets in a day because we had so many changes going on with our site, and you guys kept them all straight, kept track of everything and kept everything running smoothly!”
Succulents and Sunshine generates hundreds of thousands of visitors each month. They depend on our team to handle the success of their site more than ever – which means we need to be quick on our feet.
In regards to workflow, Cassidy is able to spend her time focusing on the growth and development of Succulents and Sunshine instead of worrying about whether or not her site is running smoothly. She trusts BigScoots because we do our absolute best to quickly find a resolution to any inquiry – often times in as little as 1 minute.
“It’s almost creepy but it’s amazing how quickly the support team replies and solves problems for me! I am way more confident in asking for help with any back-end stuff and I’m never worried about my site being up or down.”
“We’ve submitted a lot of support tickets over the year, and some of them are little and some larger, but I have never had anyone respond to me in a way that made me feel like a bother.”
WordPress Optimized Portal
“It is a lot easier to find the things you need, especially when compared to Linode. With Linode, you have to know the platform, it isn’t very user friendly. You guys make it a lot more user friendly and easy to navigate.”
Whether you are trying to do something as small as redirect a smaller site to a different domain, or something as large as submit a new migration request, our WPO Portal makes it easier than ever!
More Value for a Lower Price
“After doing some research, I remember thinking that for the size of my site it was ridiculously expensive, and for the number of domains we have. One host quoted me over $1000/month.”
At BigScoots, we pride ourselves on being able to provide our clients with a price point that is often ~4-5 times cheaper than our direct managed WP competitors. Even though our price point is lower, we never sacrifice support or service – we are large enough to deliver a truly enterprise experience, owning all of our own infrastructure top to bottom, but small enough to be able to spend the critical amount of one-on-one time necessary to squeeze every ounce of performance out of our clients WP sites possible.
“The total cost was about the same as BigScoots with Linode, except I have you guys 24/7 with amazing support! For the number of times I contact you guys, the price is hands down worth it!”
For an experience like Succulents and Sunshine, take a look at our fully managed WordPress hosting plans, here.
Advice for New Bloggers
“I’m not sure what the price point is for intro-bloggers, or people who are just starting a website, but the price would be worth paying whatever it may be in order to have all of the support and ability not to worry about your site.”
On a scale from 1 to 1000, Cassidy voted us at 1000.
“I personally have had an amazing experience with BigScoots, and everyone I’ve talked to has too. I have full confidence in recommending BigScoots to other people!”
Have you heard enough, ready to get started?
Thousands of clients of all shapes and sizes have selected BigScoots to scale their business and help them sleep easy. We host blogs with tens of millions of unique monthly visitors, large e-commerce shops, startups, development agencies, colleges, Fortune 500 companies and everything in between. We’d love an opportunity to drastically improve your load times, seriously elevate your hands on management and show you what all the fuss is about first hand!
Take a look at the full interview below!