Our WordPress Optimized Portal (WPO) is your one-stop-shop to access everything you need to succeed. From the moment you sign up for a fully managed WordPress service, our WPO Portal is where you’ll find all of your active services and domains listed, access to our hands on and always available support team, migration requests, backups (automated and manual), one-click staging capabilities, redirects, WP cloning, site traffic and usage data, DNS records and adjustments, new WP site requests and much much more.

Here, you will find a behind the scenes look at the features offered to you through our BigScoots WPO Portal, updated regularly as we continue to roll out new features and updates!

Let’s get started, shall we?

Accessing Your WordPress Optimized Portal
Requesting a Migration
Dashboard
Site Details
Managed Backups
Automated Staging Sites
Create FTP Accounts and View FTP and phpMyAdmin Details
Cloudflare (CDN) and Domain Nameservers (DNS)
Traffic and Storage Usage
Managing and Adding New Redirects
Managing Server, Browser and Network Cache
SSL

Accessing Your WordPress Optimized Portal

The first step to access your WPO Portal is to sign up! Our managed WordPress plans are categorized plainly with 3 main components in mind; monthly unique visitors, storage and included WordPress installs. No matter which plan you choose, all other components such as SSL certificates, e-mail, full and completely around-the-clock hands on management, CDN, DDoS protection, proactive monitoring, backups, website staging, enhanced security, site stats and more are always included at no additional cost. Pretty sweet, right?

We understand that circumstances always change, especially in the world of explosively viral posts and seasonal traffic patterns, but we’ve got you covered. Transitioning between our managed WP plans is as simple as it gets – you only pay the prorated difference and with  zero overages  you are never exposed to unnecessary fees!

Choose the managed WordPress plan that’s right for you, here!

Once you’ve selected your plan and completed your initial sign up, you will receive a welcome email with your login to our managed WPO portal.

Requesting a Migration

If you have a WordPress site you need migrated to your managed WordPress service, your first step will be to request a migration. Migration requests are always handled entirely by a BigScoots expert crew member and guaranteed to be entirely seamless without a moment of downtime or any interruption – your migration request is started right from your WPO dashboard and is all we need to get started!

Your migration request will primarily consist of your login to your current host as well as your WP admin login for each site you wish to migrate. The secured and organized steps will allow us to capture your login details all in one place, ensuring a seamless migration. If you get stuck even for a moment, please never hesitate to reach out to us for assistance!

Dashboard

Your WPO dashboard will give you a heads-up look at how your sites are doing, with a summarized look into your usage as well as an opportunity to quickly navigate to your support tickets, migration requests, notifications and backups.

Site Details

A complete list of your active services, WordPress sites and addon domains. With a single click you are able to automatically add managed WordPress services, new addon domains, clone an existing WordPress site, request a migration as well as view your service and site details!

Managed Backups

Each of our managed WordPress plans provides you with automatic backups, each taken around midnight (CST) and kept for 30 days, giving you a massive 30 unique restore points. These backups are stored off-server and off-network on our dedicated backup appliances for added redundancy.

Right from within our WPO portal you’ll have direct access to easily restore from each backup point, as well as the opportunity to manually backup your  entire site  with a single click at your convenience. These backups are maintained for each WordPress site you have with us as well as each staging site.

Automated Staging Sites

Creating a development site, otherwise known as a staging site, generally takes anywhere from 1 to 3 minutes. Speedy, I know! With just one click from your WPO portal, you will have an exact replica of your live site in developer mode with all caching disabled – allowing you to test any new developments and changes you are implementing within your site(s) privately and securely before making them live.

Once your staging site has been created, you may access it by simply clicking on your domain from the site details page then changing the environment to staging. You can easily click to OPEN STAGING WP ADMIN, your WP admin details will remain the same as well as provide you fresh staging specific FTP and phpMyAdmin details.

The  change environment   drop down allows you to toggle between your live and staging environment details at any time.

With the ability to push and pull from one environment to the other, you can push individual changes up to your live site while actively working on others with your staging site. For extra security, your staging site will be automatically locked to avoid public access and search engine indexing – restricting your sites visibility to everyone except for those that have access to your site lock username and password, including search engines.

Create FTP Accounts and View FTP and phpMyAdmin Details

You will find quick and easy access to your FTP and phpMyAdmin details – just a single click away for both your staging and live environments. You also have complete control over creating new and editing old FTP accounts.

If you are interested in the administration of MySQL, you will do so within the phpMyAdmin portal. Store, access and manipulate the data stored in your relational database. Perform a variety of manipulation tools: managing databases, tables, columns, relations, indexes, users, permissions, and much much more.

Cloudflare (CDN) and Domain Nameservers (DNS)

Cloudflare is our preferred CDN (content delivery network) of choice and also serves as a redundant DNS (domain name system) management service – adding  enhanced security and performance improvements  to your site(s).

Cloudflare is setup and entirely managed by BigScoots when we perform your seamless migration to us. You will find your Cloudflare details available from your site details page even if you had a preexisting account before your partnership with BigScoots. We are always very happy to perform any necessary DNS changes for you – just let us know! 🙂 – however if you wish to perform any adjustments yourself, you have full and complete access in your DNS records page to do so.

Traffic and Storage Usage

Within your WPO portal you will find a variety of information pertaining to your service’s usage. Perhaps most importantly you’ll find information on unique visitors, requests, bandwidth, security as well as DNS activity.

The WPO portal will also provide a breakdown of which countries and regions are bringing in the highest volume of traffic. Additionally you’ll be able to look at your total storage usage broken down by individual sites and services.

Managing and Adding New Redirects

Managing and adding new redirects can be necessary if you’ve updated your website name, changed the location of a particular post, removed dates from your URLs among many other reasons.

With our WPO portal you can implement redirects directly into the server config, completely avoiding the use of a plugin.

Depending on your URL structure and the type of redirect you’re wanting to implement, this process can become quite complex. If you have any questions or concerns about the process, please feel free to reach out to our team, we are always happy to help in any way that we can!

Managing Server, Browser and Network Cache

At BigScoots we use different forms of caching in order to speed up and optimize your site. Caching is a critically important part to any efficient and well performing site.

Depending on your workflow and development routine, it may be necessary for you to clear this cache from time to time from your live environment. At any time you are free to clear your OPCache, Page Cache, Object Cache, All Server Cache as well as Cloudflare Cache.

Note: staging sites never have caching enabled.

Do keep in mind, that although the WPO portal gives you option to manually clear your site(s) cache with a single click at any time, if you are the least bit weary about doing so, or would like some additional insight and direction on a particular issue you believe is related to caching, please feel free to reach out to our team here at BigScoots – we are always happy to assist!

SSL

SSL, AKA Secure Sockets Layer, is used to add an extra level of security to your site(s). It is especially important for you if your website(s) carry sensitive information or if it is receiving sensitive information from other parties, such as credit card numbers or any type of personal information.

Your WPO Portal gives you the option to alter your SSL type if you wish however, it is very important that you understand the benefits and potential risks associated with the various types before making any changes.

Understanding the importance of SSLs and with Google demanding SSLs since July 2018, we provide free SSLs automatically configured on every single Managed WP Service we deploy.

We have and will continue to work diligently to build a feature rich and secure WPO portal with the aim of empowering our clients to make full use of their service here at BigScoots – designed ultimately to enable our mutual long term growth and success. Happy WP’ing!

Scott – BigScoots CEO

Posted by Katie

Hi, I'm Katie! I take care of Marketing & Communications here at BigScoots. I am involved in advertising, branding, social media, & sales. I hold 2 degrees, one in Biomedical Sciences & a second in Marketing & Analytics. When outside of work, you will find me hiking active volcanoes & attending comedy shows.

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